PRIVACY POLICY

Effective Date: 4-19-26

Rock the Top Resurfacing, a division of Fichtner Services Inc. (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following information when you contact us or submit a request:

• Name
• Phone number
• Email address
• Service address
• Photos or descriptions of your project

We may also collect non-personal information, such as an IP Address, the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed. These items reveal nothing personal about you other than the IP address from which you have accessed our site.

2. How We Use Your Information

We use your information to:

• Provide estimates and services
• Communicate with you about your project
• Schedule appointments
• Send invoices and service updates

3. Text Messaging (SMS)

By providing your phone number, you agree that we may contact you via text message regarding your request, appointments, or services.

• Provide estimates and services
• Communicate with you about your project
• Schedule appointments
• Send invoices and service updates

We do not send unsolicited marketing messages.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only when necessary to:

• Provide estimates and services
• Communicate with you about your project
• Schedule appointments
• Send invoices and service updates

5. Data Security

We take reasonable measures to protect your information from unauthorized access or disclosure.

6. Your Rights

You may request to:

• Update your information
• Delete your information

To do so, contact us using the information below.

7. Contact Information

Rock the Top Resurfacing

Phone: 803-998-2088

Email: rockthetopinfo@gmail.com